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Reviews

Management and Maintenance Departments - I want to Thank you for having a great Apartment Complex. Your drainage was excellent. Many Apartment Complexes got flooded, but not yours, becuase of the excellent draining. I also want to Thank you for the quick reaction to my request to fix my faucet on my Bath Tub. The work was excellent and done quickly upon my request. Management and Maintenance do and excellent job and you should be commended.

Sincerely,

Gerald

 

Thank you so much for your excellent management and maintenance departments. I recently had a maintenance issue that was resolved within one hour of notifying the staff. Excellent!!

-G.L.

 

I am grateful to all of you – if residents don’t know that you are blessings in their lives – they should be told! Take care and stay as snuggly warm as possible.

With gratitude,

-K.N.H.
PS – The Mgmt staff just keeps getting better and better – how do you do it?

 

Thank you for your Great service this past year.

Sincerely, D.E.S.

 

To Whom It May Concern:

I wanted to take my time to express my gratitude to a couple of your staff members. My name is S.P. and I was a tenant in your property in 2009. I had contacted Maria and Ralph recently – Thank you both so much for your help. I am happy to know that you continue having the great customer service you had the whole time I lived there.

Sincerely,

S.L.

 

What I liked most about this community is that it is quiet and enjoyed the community breakfast.

- Submitted by T.C. & M.R.

 

I would rate my apartment excellent and what I liked most about the community is how friendly and safe it is.

-Submitted by J.S.


What I liked most is the great staff and area, cheap price but good quality - great experience.

- Submitted by R.R. & M.L.


The friendly staff and beautiful landscaping are what I like most.

- Submitted by M.S.

 

Thank you so much for helping me and my family. The things you and your staff do to help the residents is going beyond the call of duty. You guys are the reason me and my family love having The Abbey At Eldridge as our home. Again – thank you!!

- Submitted By The J. Family

 

I want to thank you for being so kind and helpful in assisting me sign my lease with The Abbey at Eldridge. Your enthusiasm and your ability to respond to requests made around the property is greatly appreciated. If there were an award to give, you would be the winners. Please accept my gratitude for the job you are doing.

Thanks -

K.W.

 

I wanted to take a moment and let you know that I have thoroughly loved my little apartment and am very sad to have to leave it. It has been a joy and you all at the leasing office (and the maintenance crew) should be very proud of the job you do. This has been a wonderful past 14 months for me.

Submitted by T.T.A.

 

Excellent apartment – quiet, clean. Great place! Would recommend to friends or family.

-Submitted by T.J.

 

I would like to thank all of the staff and management here at this complex for all the great things that you have all done for us and making this our home. We have nothing but great and positive things to say about The Abbey At Eldridge.

Thank you,

J.X.B. and M.C.

 

What I like most about The Abbey At Eldridge is my neighbors, the fitness center, the surrounding area, and the kitchens.

- Submitted by K.R.

 

I rate my apartment community excellent! The company is great and I enjoyed my experience there. Looking forward to another 12 months!

- Submitted by K.M.

 

I just want to say thank you sooooo much for responding promptly to any maintenance requests. You guys are best in customer service. Thank you again. XOXO

- Submitted by L.J. 

 

Excellent and friendly service. Provide great amenities – gym, theatre, pool. Clean pools, clean and safe surroundings, great staff!

- Submitted by S.F.

 

The folks here at The Abbey At Eldridge are always kind and say hello to you, calling you by your name, a rare quality in a facility with so many units! The rental office staff, facility, engineers and landscape professionals – especially Maria Arellano & Robert Marquez, are superb.

- Submitted by J.S.

 

Juan Gonzalez is an excellent agent on behalf of The Abbey At Eldridge. He took the time explaining everything clearly and was very friendly. Therefore, he had outstanding customer service, that’s a plus! I believe that Juan was a great candidate for this company. Thus far, I would say he will develop great bonds with the residents here, as Chelsey did with her staff.

- Submitted by N.J.

What I liked most about this community was the neat, well-kept exterior landscaping.

- Submitted by G.V.

 

Dear Abbey at Eldridge Staff,

I just had to take a moment to thank you all for your wonderful service and support. I have lived here at The Abbey At Eldridge for over a year now and it continues to be a wonderful living experience. Anytime that I have needed any maintenance, you have always responded immediately. As an older woman living alone, I can't tell you how much it means to me to feel so comfortable and know that you are all taking such good care of me. I feel truly blessed to have found such a wonderful community to live in. In addition, I would also like to praise Ralph Riojas for his wonderful kindness. He is always so kind and welcoming. I love to pay my rent in person every month because it gives me the opportunity to see Ralph and other staff members who always make me smile and feel a part of the Abbey family. Also I must praise Yvonne and her entire maintenance staff. Their immediate response to all of my needs really helps me to feel so safe and secure. I truly love living here at The Abbey At Eldridge and I plan to stay as long as possible. Again, thank you all so much. You are deeply appreciated.

Sincerely, A.B.

 

To whom it may concern,

The Human Resources Department at Sysco Corporation would like to extend our appreciation to your entire staff. Particularly today to Juan and Shadai for providing us with a nice treat to start off our hectic day. Please extend our thanks to them and we appreciate all of your staff for committing to a great relationship with us. GREAT JOB EVERYONE!!

- Submitted By R.S.

 

My first Leasing Consultant at The Abbey At Eldridge was Chelsey. She was truly fantastic. Then, due to a terrible circumstance, she was no longer able to assist me. Juan took over my file and I continued to have such a great experience entering my new home. Thanks a bunch!

- Submitted by N.J.

 

Mrs. Hooper / Mrs. Pedro,

I wanted to let you know about the outstanding and stellar service that I received (and receive) from your leasing agent, Juan Gonzales!

Juan has been such a great help since day one. He goes above and beyond the call of duty to get the job done to make sure the customer is satisfied. I couldn’t let another day go by without letting you know how much I’ve enjoyed working with Juan and what an ASSET you have on your “team” over there. I believe that every good deed should not go un-noticed.

Please let Juan know how much I appreciate all of his hard work!

Very appreciative,

P.W.

 

I love this apartment complex. Maintenance is quick and Blair was so pleasant!

 - Submitted by J.B.

Submit A Testimonial For This Community

The Abbey at Eldridge
Date published: 2018-01-09
5 / 5 stars
I’ve been living here for almost a year and I just want to say thank you so much to Amber, LaTonya, Jessica, and the rest of the Abbey at Eldridge staff for doing an astounding job making sure that my son and I have a positive experience at the community. Every single time I enter the office I... Read More >
The Abbey at Eldridge
Date published: 2018-01-09
5 / 5 stars
I've been living here for almost a year and I just want to say thank you so much to Amber, LaTonya, Jessica, and the rest of the Abbey at Eldridge staff for... Read More >
The Abbey at Eldridge
Date published: 2017-10-29
4 / 5 stars
Great complex, nice units, and friendly staff. Our unit was difficult to obtain internet access for. Read More >
The Abbey at Eldridge
Date published: 2017-10-17
5 / 5 stars
Thr staff is always helpful and willing to work with you. Have had a few issues with maintenance covering the issue instead of fixing but if you talk to the ppl in the office about it they are usually willing to push and get the problem actually fixed. I just resigned and they did not increase my... Read More >
The Abbey at Eldridge
Date published: 2017-10-17
5 / 5 stars
Thr staff is always helpful and willing to work with you. Have had a few issues with maintenance covering the issue instead of fixing but if you talk to the ppl in the office about it they are usually willing to push and get the problem actually fixed. I just resigned and they did not increase my... Read More >
The Abbey at Eldridge
Date published: 2017-10-03
3 / 5 stars
Decent complex Crime rate has gone up lately compared to other years,front staff can be nice at times but they should never leave someone on hold for more than 5 minutes. I was put on hold for 27 minutes til I hung up and called and someone immediately picked up. Read More >
The Abbey at Eldridge
Date published: 2017-09-15
5 / 5 stars
I had the most wonderful experience with the staff at this complex. They were warm, friendly, and most of all patient throughout my rental process. I asked a million questions and called a billion times and each time they were polite and respectful and did not hesitate to take the time to answer... Read More >
The Abbey at Eldridge
Date published: 2017-06-30
5 / 5 stars
Two times ive been here, the grounds are neat and the residence are good. Ive driven past these apts, for many years, and never seen anything out of place...like unkept landscaping and ppl acting out. Read More >
The Abbey at Eldridge
Date published: 2017-04-04
5 / 5 stars
My friend lives here. My aunt lived here for years. The location is great the apartments are renovated. They also have a free breakfast when you pay your... Read More >
The Abbey at Eldridge
Date published: 2017-03-06
5 / 5 stars
The Abbey at Eldridge
Date published: 2017-01-18
3 / 5 stars
I've been living at the Abbey for 8 years. I seen a lot of people in the front office. From nice and polite to straight up rude. I would guess that this place is no different from any other apartment complex. I miss Ralph who worked in the front office. Claudia seems to be fair. Abbey corporate... Read More >
The Abbey at Eldridge
Date published: 2016-11-01
5 / 5 stars
Office people are amazing all of them have gone out of their way to make my stay here wonderful the maintenance people are quick knowledgeable and always are in and out at a reasonable time upon my request they have always done a great job and Abby at Eldridge though it is an older establishment... Read More >
The Abbey at Eldridge
Date published: 2016-10-30
5 / 5 stars
We were currently looking for somewhere to lease and found this place on apartments..om. The place is beautiful, parking is amazing, floorplans are very spacious i fell in love with the brixton 2× 2. The apartments are very clean and quiet and well maintained. Our leasing consultant Natalie H... Read More >
The Abbey at Eldridge
Date published: 2016-10-07
4 / 5 stars
from what I've seen so far in the review section, the abbey at Eldridge has gon thru a lot in the past. terrible management, leaking, pest issues, poor maintenance. there's alot of abbeys in the area (about 4 just between katy and memorial area) and out of 4, three are under much needed... Read More >
The Abbey at Eldridge
Date published: 2016-10-07
4 / 5 stars
from what I've seen so far in the review section, the abbey at Eldridge has gon thru a lot in the past. terrible management, leaking, pest issues, poor maintenance. there's alot of abbeys in the area (about 4 just between katy and memorial area) and out of 4, three are under much needed... Read More >
The Abbey at Eldridge
Date published: 2016-09-10
5 / 5 stars
no roaches, nice people, good price, decent neighbors, clean apt, friendly staff, lying people in this comment section on google maps. watch out. i moved in 3 days ago. 13 month lease. nice area, close to work, safe at night, lighting in apts are pretty good. women walk safely at ease at night... Read More >
The Abbey at Eldridge
Date published: 2016-07-08
5 / 5 stars
The staff has always been friendly and helpful, No flooding and no roaches here. There is always parking no matter what time it is, it's quite, they accept my 90 pound dog which is hard to find! Wood floors on most of the floor plan and I rarely have maintenance problems but obviously the more... Read More >
The Abbey at Eldridge
Date published: 2016-04-27
5 / 5 stars
I've been a resident for almost 4 years, The staff has always been friendly and helpful, There is always parking no matter what time it is, it's quite, they accept my 90 pound dog which is hard to find! Wood floors on most of the floor plan and I rarely have maintence problems but obviously... Read More >
The Abbey at Eldridge
Date published: 2016-03-28
3 / 5 stars
I have no idea where to start with The Abbey. I moved in about three weeks ago every thing was fine up until the night of my first full day here. The First issue is my stove does not work. I am someone who loves to cook so that was a big inconvenience for me. The office came out the same day to... Read More >
The Abbey at Eldridge
Date published: 2016-01-13
3 / 5 stars
I lived here for 18 months. all in all good community to live often quite. Cons: Now the things ppl are saying about the water being cut off every other week was and most likely still is an issue. i received letters about break ins (cars and Homes) every other blue moon but wasnt a victim. my... Read More >
The Abbey at Eldridge
Date published: 2015-11-24
5 / 5 stars
Since I've been to Houston, this complex have been the best by far. Price is really good, apartment were as described, all appliances worked good. Thank you for everything. Read More >
The Abbey at Eldridge
Date published: 2015-09-01
5 / 5 stars
Office Staff is really great, and help out with everything. Rebecka and Natallie at the Front office offer great customer service with everything too! Nice appliances, nice wood floors, crown molding. Built in the 80's but renovated recently so its pretty nice. A/C always works well. And since... Read More >
The Abbey at Eldridge
Date published: 2015-08-24
3 / 5 stars
Staff Member Rebekah really helpfull. Place is quiet. Landscaping its Nicely done. Cons people are loud, Second floor has woodfloors hence, can hear loud steps day and night. Some people do auto repairs then leave a mess after they are done. Other than that I reccomend this place! Read More >
The Abbey at Eldridge
Date published: 2015-03-24
3 / 5 stars
Pros: No bugs, not even one. The landscaping always looks great. Parking is plentiful. Maintenance is quick to respond. Update looks great, I love the wood floors and new appliances. Cons: Lousy neighbors. Grocery carts stacked by the dumpster for weeks on end. Fitness center is pretty lame. It... Read More >
The Abbey at Eldridge
Date published: 2014-09-30
3 / 5 stars
Pros: No bugs, not even one. The landscaping always looks great. Parking is plentiful. Maintenance is quick to respond. Update looks great, I love the wood floors and new appliances. Cons: Lousy neighbors. Grocery carts stacked by the dumpster for weeks on end. Fitness center is pretty lame. My... Read More >